Find hotels in Hazel Crest, IL from CA $72

" family stayed at the Hilton Chicago/Oak Lawn for four nights, and overall the experience was disappointing. The bathroom door made loud noises every time it opened, and housekeeping failed to clean our room even after I personally requested full service and towels at the front desk before leaving for the day. When we returned after midnight, the trash was still there, the beds were not made, and there were no clean towels. I called the front desk several times with no answer and had to go downstairs myself, only to find the clerk having a personal conversation and watching TV. While she apologized, it felt very unprofessional. I was also charged for an $8 bottle of water that we never touched. My husband even said you can buy a 12-pack of water at Walmart for that price. As a Hilton Honors member since 2017 with a Hilton American Express card, I was frustrated by the confusion regarding the “free” water bottles. To make matters worse, guests were partying loudly until 3:00 AM the night before our early flight, making it impossible to sleep. I expected much better service and professionalism from a Hilton property."

"Room was not as clean staff where very respectful but over all they charging a 50 dollar deposit and I feel if that's the case why not have a microwave in the lobby area for those that didn't pick the deluxe rooms with the refrigerator and microwave "

"Excellent place to stay at perfect location and breakfast was also amazing "

"Great resort and staff!"

"Great rooms good customer service "

"Breakfast was good."

"The location was convenient for us. The room was clean and comfortable. The restaurant had a small menu so we chose to go out instead. It was a nice room with a fair price."

"Clean room, great breakfast, helpful staff"

"Clean room with comfortable bed. No complimentary breakfast. No microwave in room. Pool closed. Parking was good. If there was a fitness room I couldn’t find it. Outside visiting area very convenient."